Helping you understand the challenges of your industry

Our team does extensive research on industry trends, giving you the insight you need to make informed, confident decisions!
SDN - Unleashing the Power of the Network
Server and storage virtualization have radically altered the delivery of IT services, creating "on-demand" capabilities that rapidly respond to dynamic workload management needs. Unfortunately, the network has lagged in its ability to provide agile services. But that is changing! Software-Defined Networks are deconstructing the traditional "embedded" functionality model and enabling new business-driven networking applications using commodity resources and standard development methodologies.
Making the Cloud Concrete
Cloud computing in the Small-to-Medium Business (SMB) market is a gaining traction quickly. But like any new business or technology service model, it has its challenges. This presentation by Robert Keahey at a Focus.com webinar in July, 2011 discusses the penetration of cloud computing in the SMB market and outlines some of the considerations and challenges facing SMBs as they move to take advantage of the cloud service model.
Developing an Enterprise Social Networking Policy
By choice or by default, your company is now participating in the world of social networking.  Your customers, suppliers and partners are all there, demanding your presence on the global, digital stage.  One key group, your employees, are already there en masse.  Do you know what they are doing?  Or saying... about your company?  Do you have a policy that defines your expectations and guides their behavior with respect to protecting your brand in the social networking world?  If not, then you are at significant risk.  Read our white paper on strategies and tips for developing a social networking policy that your employees will understand and more importantly, embrace.
The CFO's Guide to the "Cloud"
Considering moving to the "cloud"?  Odds are that you've had lots of input from the CxOs within your enterprise - CIO, CSO, CMO, CTO... But what about the CFO?  All too often we get caught up in the technology side of the equation.  Moving to cloud is about more than just hardware and software - it's a significant shift in how you build and deliver services to your customers.  A shift that can bring significant financial and brand risk if not properly managed.  This whitepaper offers a slightly different view of the cloud - and the tough questions that need to be asked.
Addressing the Issue of Infrastructure Sprawl

 Struggling with uncontrolled physical and virtual infrastructure growth?  So many tools.  So many approaches.  And what about the cloud?  Is it real or is it "vaporware"? This white paper provides guidance on how to take gain control of your service delivery infrastructure - and keep it under control!
Key Considerations for Implementing ITIL in Your Enterprise

Delivering effective and efficient IT services requires a disciplined approach.  All too often organizations jump on the bandwagon of the latest industry practice - only to fall short of realizing its full potential.  Before you head down the path of implementing the Information Technology Infrastructure Library (ITIL) read this white paper to learn how to avoid the pitfalls that can doom your well-intended initiative to failure.
Ensuring Your "Social Networking" Strategy Doesn't Turn Into "Social Not Working"

Social networking and social media are all the "buzz" right now.  But do you really know how to implement an effective strategy that will enhance your enterprise's ability to compete in this fast-paced market segment?  And what about your employees?  Are they using these new tools effectively - or are they turning them into personal pastimes?  Read this white paper to learn how to leverage these new models for product and service delivery - and make your employees more effective and productive at the same time!